CERTIFIED INCIDENT MANAGEMENT SPECIALIST

Get Certified and Transform Your Career
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CIMS

Certification Toolkit

499 USD

  • A comprehensive guide covering the step-by-step methodology to build an incident management system aligned with best practices and strategic objectives.
  • Test your understanding with hundreds of certification-style multiple-choice questions (MCQs) designed to reinforce your knowledge.
  • Self-paced materials, updates, and progress tracking—accessible anytime, anywhere.
  • Access to the final online certification exam, proctored and delivered via our secure platform—available 24/7 to fit your schedule.
  • Upon passing the exam, receive an official and verifiable digital certificate to showcase your achievement on LinkedIn and in your resume.
  • Everything you need to learn, practice, apply, and certify
  • Enjoy Up to 3 years certification validity renewable without limit.

Building Organizational Resilience Through Incident Management


In today’s world, where incidents can threaten an organization’s reputation, finances, and operational continuity within hours, establishing a structured incident management system is no longer optional—it’s a strategic necessity.

The CIMS program equips professionals with a comprehensive and operational methodology, ready to be implemented in real-world environments. Built upon internationally recognized best practices (ISO 22301, ISO 27035, ITIL, NIST, etc.), the program enables participants to design, deploy, and effectively manage an integrated incident management system at the organizational level.

Start Your Journey

Why Choose CIMS?

Choosing the CIMS – Certified Incident Management Specialist certification means opting for a high-impact training program designed to transform how you approach organizational incidents. 

Here’s why CIMS is recognized as a benchmark in incident management:

A Practical Response to Today’s Challenges

A Field-Tested, Real-World Program

A Structured and Progressive Approach

A Mark of Professional Recognition

A Strategic Investment for Your Organization

A Second Step in a Certified Pathway to Excellence

What You Will Learn

Through the CIMS certification, you will learn how to design, implement, and maintain a fully operational incident management system aligned with international best practices.

By the end of the program, you will be able to:

Audit the incident management system and produce relevant reports for management or regulators.

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Raise awareness and train stakeholders, strengthening your organization’s incident management culture.

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Define and track KPIs (Key Performance Indicators) to effectively monitor and steer the program.

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Structure a coherent organizational and documentation framework to support the entire process.

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Develop a clear and tailored incident management policy for your organization.

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Detect, identify, and record incidents systematically and in a traceable manner.

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Implement a rapid and coordinated response to minimize incident impact.

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Design effective corrective action plans and monitor their implementation over time.

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Why Getting Certified?


 The CIMS certification validates your ability to manage incidents proactively, systematically, and in alignment with best practices. It enhances your professional profile in the eyes of recruiters, partners, and clients.


This certification enables you to adopt a systemic approach to incident management, fully integrated with core organizational processes such as governance, risk management, business continuity, and compliance.
The CIMS certification boosts your employability by making you a certified, operational, and credible specialist, equipped with the skills to support any organization in effectively managing incidents.

You become a valuable asset to any type of organization, as you’ll be capable of:

• Reducing the financial, operational, and reputational impacts of incidents.

• Establishing robust systems for incident reporting, response, and continuous improvement.

• Enhancing internal responsiveness and coordination during incident scenarios.


Exam Syllabus for CIMS Certification


Understand core concepts, strategic challenges, types of incidents, and recognized international frameworks.

Develop a clear policy, define the scope, roles and responsibilities, and align the incident management system with overall corporate governance.

Implement effective mechanisms to detect, report, and record incidents using appropriate tools and channels.

Structure the initial response actions, organize coordination, and minimize impacts through emergency procedures.
Conduct in-depth root cause analyses, document incidents, and extract key lessons learned to strengthen resilience.

Formalize corrective actions, prioritize implementation, and embed incident management into a culture of ongoing learning and improvement.

Ensure transparent communication before, during, and after incidents. Deploy a targeted awareness and training plan for all stakeholders.
Define, monitor, and analyze key performance indicators to effectively drive and continuously enhance the incident management system.
Periodically assess the performance of the system, identify gaps, and ensure compliance with standards and recognized frameworks.

What They Say About CIMS

Fatoumata D.Operational Risk Manager
"The CIMS program allowed me to structure, for the first time, a real incident management system in our bank. The tools are practical, the modules are well designed. It’s a must-have for any Risk Officer."
Jean-Paul M.GRC Consultant
"I’ve taken many trainings, but none have been this hands-on. The CIMS certification goes far beyond theory: you walk away with ready-to-use templates. It’s a real booster for professional credibility."
Linda E.Compliance Director
"Thanks to CIMS, we were able to identify recurring incidents we had completely overlooked. The post-incident analysis module totally transformed how we learn from our mistakes. Kudos to GECB!"
Youssef R. IT Risk Manager
"The section on incident detection and KPIs is incredibly effective. I was able to adapt the framework to our IT system and upgrade our dashboard in under a month."
Stéphanie K.Internal Auditor
"This program is a gem for any professional aiming to build a robust incident management system. Earning the certification even helped me land a consulting contract with a major mining company!"

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How are we different?

Unlike competing programs, GECB combines the ingenuity of artificial intelligence with the acumen of world-class experts to craft certification programs that are not just educational credentials but a gateway to enhanced professional stature and global competitiveness. This is where AI meets expertise to forge your future.

CIMS Exam Details


  • Exam Questions: 50
  • Exam Format: Multiple choice
  • Passing Score: 70%
  • Duration: 60 min
  • Open Book: No
  • Certification Validity: 3 Years
  • Complimentary Retake: Conditional
  • Language: English, French, Spanish (Portuguese Coming soon)
 

ELIGIBILITY CRITERIA

To be eligible for the CIMS certification, candidates must meet the following criteria:

  1. Successful completion of the CRMS (Certified Risk Mapping Specialist) certification.
  2. A Bachelor’s degree (or equivalent qualification) in a relevant field such as risk management, IT, operations, or business.
  3. At least 1 year of professional experience in incident management, operational risk, or a related discipline.
  4. Commit to strictly comply with GECB policies, procedures, and ethical standards throughout the certification process and after becoming certified.
ELIGIBILITY CRITERIA

Join the Ranks of Distinguished Professionals

Experience the quality and excellence that set GECB apart in professional certification. Get certified, enhance your career, and be exceptional.

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100% No-Risk Money Back Guarantee

At GECB, quality is our top priority. Our certification programs are designed to foster professional growth and ensure learning satisfaction. To give you peace of mind, we offer a 48-hour money-back guarantee.

Here's how it works:

If you’re not satisfied with your purchase within the first 48 hours, simply let us know, and we’ll issue a full refund. No questions asked.

Furthermore, we stand by the effectiveness of our preparation materials. All the questions you'll find on the exam are answered in the manual. If you study the preparation manual thoroughly and still do not pass the certification exam, we will consider offering a second exam attempt free of charge if your results indicate that you were very close to passing.

Your success is our commitment.

Founder, CEO

ABOUT THE GECB-RMF

A structured, practical, and results-driven framework for mastering risk management.

The GECB Risk Management Framework (GECB-RMF) is the exclusive reference model developed by GECB GROUP LLC, an international certification body specializing in the design of practical, results-oriented programs and frameworks that span across all functional areas of an organization—foremost among them, risk management.

Unlike many generic frameworks that tend to be vague or overly theoretical, the GECB-RMF offers an integrated, actionable, and operational approach designed to help organizations implement effective risk management systems that are aligned with long-term resilience and sustainability objectives.

As the methodological foundation of the CIMS – Certified Incident Management Specialist certification, the application of the GECB-RMF ensures the quality, consistency, and strategic relevance of the incident management processes implemented by certified professionals.

GECB-CGF AMBASSADOR

The highest distinction awarded by GECB, reserved for an elite group of professionals committed to the strategic leadership of risk. Becoming a GECB-RMF Ambassador means:

  • Joining the GECB Risk Leaders Circle
  • Earning the Ambassador digital badge to showcase on your CV
  • Becoming an accredited trainer
  • Leading GECB webinars, virtual conferences, and official events
  • Enjoying a flat renewal fee of $149
  • Consulted by GECB to improve frameworks and RMF.
  • Publishing strategic content promoted by GECB to boost your international brand
  • Premium benchmarking & strategy content
  • Internationally recognized risk expert

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Last modified: Wednesday, 25 June 2025, 9:44 AM